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Submit your Claim

Complete the form below to start your claim.

How claims work

Losing a loved one is never easy. Dealing with all the paperwork and administration is usually difficult. Safrican understands this and that is why our claims process is simple and straight forward.

Claims Notification
You submit your claim form with all the supporting documentation

Document Review
We will alert you that we have received your claim and process submitted documents

Capture Claim
We will capture your claim for payment and update your contract

Payment
Payment will be made to the beneficiary bank account and proof of payment will be sent to you

Please note that Safrican reserves the right to request further documentation or information as it may deem necessary to accurately assess the claim.

Get started with your claim

Follow this simple process to submit a claim:

In the event of a death, you will have to lodge a claim on the deceased person’s funeral policy so that it can be assessed.

This you can do either by:

The following documents are required in order for the claim to be efficiently assessed:

  • Safrican Claim notification form (available on the website)
  • Certified* copy of death certificate
  • Certified* copies of principal member and deceased ID documents
  • Certified* copy of claimant’s ID document
  • Copy of member’s application form (where applicable)
  • Proof of banking details for the beneficiary, i.e. stamped bank statement from your bank which is not older than three months

* Documents to be certified by a Commissioner of Oaths

Please note that Safrican reserves the right to request further documentation or information as it may deem necessary to accurately assess the claim.

DOWNLOAD FUNERAL CLAIM FORM





    Claim Type

    Funeral
    To make the claims process a little easier, you can provide the following documents on this form.
    Supported file types: doc, docx, pdf, rtf, txt. (Max size: 5MB)

    Funeral Claim form download

    doc,docx,pdf

    Copy of BI-1663 Certificate

    doc,docx,pdf

    Copy of Claimants ID Document

    doc,docx,pdf

    SAPS Statement (ARLPR) download

    doc,docx,pdf

    Proof of Bank Details

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