+27 11 778 8000

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Claims

Stockvel and Burials Societies, call us to come and present to you at your meetings. We are here to serve you.

Losing a loved one is never easy. Dealing with all the paperwork and administration is usually difficult. Safrican understands this and that is why our claims process is simple and straight forward.

Follow this simple process to submit a claim:
In the event of a death, you will have to lodge a claim on the deceased person's funeral policy so that it can be assessed. This you can do either by calling us on:
(011) 778 – 8000 or
Email safclaims@safrican.co.za or
Fax us on 086 677 3224

The following documents are required in order for the claim to be efficiently assessed:
- Safrican Claim notification form (available on the website)
- Certified* copy of death certificate
- Certified* copies of principal member and deceased ID documents
- Certified* copy of claimant's ID document
- Copy of member's application form (where applicable)
- Proof of banking details for the beneficiary, i.e. stamped bank statement from your bank which is not older than three months

* Documents to be certified by a Commissioner of Oaths

Call to ask for a claim notification form for documents to be submitted for different types of dependents' claims.

All the documents can be submitted via:
- E-mail: safclaims@safrican.co.za
- Fax: 086 677 3224 or

- At a branch that is convenient to you (branch details on the contact us page).
Please help us by submitting all the required documents so that your claim can be properly assessed.

Please note that Safrican reserves the right to request further documentation or information as it may deem necessary to accurately assess the claim.

Terms and conditions apply

Location

SAFRICAN Insurance Company
1st Floor, Grosvenor Corner
195 Jan Smuts Avenue, Rosebank, Johannesburg

Email

E-mail address:
clientretention@safrican.co.za

+27 11 778 8000

Working Hours
08:00 to 16:30
Monday to Friday